Seconds Matter
Passengers glance at information while hurrying, carrying bags and watching the time. Displays need to be instantly understandable, even to people who do not speak the local language.
Design Principles
Many of these principles come from our work on public information displays.
- Large, high-contrast text — readable from a distance
- Consistent layout — the same place for the same information
- Clear symbols — support understanding across languages
- Real-time updates — links to live schedules and alerts
- Priority messages — disruptions that override normal content
Planning passenger information? We offer free consultations on information systems... Let's discuss your hub →
Build in Resilience
Hubs run all day and all night. Plan for fallback content if data drops, remote monitoring and quick replacement of failed screens.
Think About Everyone
Provide audio information and accessible layouts, and consider screen height for wheelchair users. Public transport has its own standards, so check the requirements that apply. Agencies bidding for transport clients can approach us through our partnership programme.
