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Gesture, Touch or Controller: Choosing How People Control a Public Installation

Input Shapes the Experience

How people control an installation decides who can use it, how fast they learn and how well the equipment survives. It is one of the earliest choices to make, and one of the hardest to change later.

Common Options

Each approach has strengths and weaknesses, and we use all of them across our public installations.

  • Touch — familiar and fast, but needs cleaning and robust glass
  • Gesture — hands-free and playful, but needs tracking and space
  • Physical buttons — simple, accessible and tough
  • Phone as controller — no shared surface, but needs a connection
  • Full-body movement — immersive, but needs room and good lighting

Choosing how people interact? We offer free consultations on installation controls... Let's discuss your audience →

Think About the Audience

Children, older visitors and people with limited mobility use controls differently. Offer more than one way to take part where possible, and test with real users.

Keep It Obvious

Visitors will not read instructions. A control that explains itself through design, light or a clear on-screen prompt works far better than a sign. Agencies can ask us about the best choice via our partnership programme.

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