Few Visitors Fill In Forms
Online surveys reach a small group, usually people who are very happy or very annoyed. A feedback point at the exit catches views while the visit is fresh.
Designing the Terminal
Keep it quick and obvious. We build these into our venue installations.
- One main question — a simple rating on the way out
- Large buttons — easy to press for all ages
- Optional follow-up — a short reason, if the visitor wants
- Time stamps — see trends by day and hour
- Clear privacy note — no personal details needed
Want honest visitor feedback? We offer free consultations on feedback systems... Let's discuss your venue →
Ask Better Questions
Avoid leading wording and keep the scale consistent. Change questions rarely, so you can compare results over time.
Act on the Results
Share results with staff and tell visitors what changed. People answer more when they see their views matter. Agencies working with venues can talk to us through our partnership programme.
