Not Sure Which Solution Fits Your Needs?
We help businesses identify the applications that deliver the strongest ROI based on their specific challenges. Get expert recommendations tailored to your industry and budget.
Schedule a Free Strategy Call →
The Expert Availability Problem
Manufacturing facilities require specialist expertise for equipment troubleshooting, complex procedures, and quality issues, yet experts cannot be physically present constantly. AR remote assistance connects floor workers with experts instantly, allowing specialists to see exactly what workers see and provide real-time visual guidance, dramatically reducing problem resolution time.
AR Remote Assistance Capabilities
Real-time AR collaboration delivers expert guidance remotely. Key features include:
- Shared visual perspective - Experts seeing worker viewpoints through AR glasses or tablets
- Visual annotation overlays - Experts drawing instructions directly on worker views
- Hands-free operation - Workers following guidance while working with both hands
- Session recording - Capturing expert assistance for future training reference
Downtime Reduction and Cost Savings
Manufacturers implementing AR remote assistance report significant operational improvements:
- 60-70% reduction in average problem resolution time through immediate expert access
- Eliminated expert travel costs - Remote support replacing on-site visits
- Reduced production downtime from faster issue resolution
- Extended expert reach - Specialists supporting multiple facilities simultaneously
Want AR remote expert assistance for manufacturing? We offer free consultations...
Let's discuss downtime reduction →
Supporting Multi-Site Operations
AR remote assistance particularly benefits manufacturers operating multiple facilities. Central experts support entire manufacturing networks without traveling between sites, maximizing specialist utilization. The technology also enables headquarters engineering teams providing direct floor support, breaking down traditional communication barriers between design and production.
Implementation for Manufacturers
AR remote assistance systems work through smart glasses or tablets on production floors. Implementation typically takes 6-10 weeks and includes AR hardware deployment, communication platform setup, expert interface development, and training both floor workers and remote specialists on effective collaboration techniques. Dagger Interactive develops AR remote assistance solutions that reduce downtime by 60%, eliminate expert travel, and extend specialist reach through real-time visual collaboration that solves problems faster than traditional phone or email support.